Back in February, my husband and I booked a Virgin cruise for November 2022 through the agent Imagine Cruising, paying £1,988
Back in February, my husband evdEN evE NAkLiyAt and I booked a Virgin cruise for November 2022 through the agent Imagine Cruising, evdEN eVe NAKliYAT paying £1,988.But hours later, we realised that we had accidentally booked for November 2023.We emailed Imagine to cancel the next morning, but it said we could not have a refund and could only move the booking to new dates, which would incur an administration fee of £1,500.We cannot travel on those dates in 2023 because it is our Grandson's Bar Mitzvah. Mistake: L. For more about eVdEn EvE naKLiYAt look into the site. D and her husband booked a holiday online, but accidentally chose November 2023 as the date, rather than November 2022We wondering why there wasn't a 'cooling off' period in place for the booking — isn't this fairly standard?We would like either the money back or a credit for the full amount so we can rebook.We don't mind paying a fee as this was our mistake, but an extra £1,500 on a £2,000 holiday is excessive — especially as the firm won't have any trouble re-selling our cabin with almost two years' notice.
Can you help? L.D, via emailRELATED ARTICLES
Can you help? L.D, via emailRELATED ARTICLES
- SALLY SORTS IT: Why is Lloyds refusing to refund the £25k I... CRANE ON THE CASE: I've been waiting THREE YEARS to get my... SALLY SORTS IT: Aviva's £50,000 equity release fee is... We spent £7,300 on a Booking.com trip to Turkey… but the...
0 комментариев